A CTO with plenty of theoretical knowledge but little practical experience was being overwhelmed by the challenges of managing their department.

They were particularly struggling with staff issues and problems with an increasingly poor company culture in their office, and required practical and emotional support to manage and combat this.

The team worked with the CTO firstly to resolve staff problems and to begin setting up an infrastructure that could be used to properly manage staff. The infrastructure also needed to be scalable, so that it could be efficiently used as the company grew. 

To identify what this would look like, Invigorate provided examples of benchmark staff systems, working with the CTO to assess their benefits and suitability for the structure of their business.

Once they had identified a suitable structure, the team then helped the CTO tailor it to their business needs, providing recommendations on how to incentivise staff and manage employee behaviour.

Invigorate also helped the CTO re-examine their own decision making strategies, allowing them to move away from emotional decision making and towards a more productive management style.

The CTO successfully reorganised their department into a fully scale-up friendly, and people friendly, environment.

With the new confidence and practical experience gained from working with Invigorate, the CTO was empowered to reorganise and roll-out changes across the business, making the whole enterprise scalable and widening their own responsibilities.